Cookie Policy

(Last updated: November 1, 2025)

Taiwan Helios Co., Ltd. (hereinafter referred to as "the Company" or "we") may use cookies and similar technologies (collectively referred to as "Cookies") to enhance website functionality, improve user experience, and provide related services. This policy (hereinafter referred to as "this Policy") is intended to explain to users the types of Cookies, their purposes, retention periods, and management methods.

1. What are Cookies?

Cookies are small text files that are stored on a user's device (such as a computer or smartphone) via the web browser when visiting a website. Cookies help websites remember user preferences or behaviors, thereby providing a more convenient and efficient user experience.

2. Types of Cookies We Use

The following are the types of Cookies we use for website operation and service provision:

(1) Strictly Necessary Cookies

Purpose: Used to maintain the basic functions and security of the website, ensuring the website operates properly. For example, used for login authentication and other core functions.

Note: Disabling these Cookies may result in some functions not working properly.

(2) Functionality Cookies

Purpose: Used to remember user preference settings (such as language selection, display layout, etc.) to provide a more personalized experience.

Note: Disabling these may reduce the convenience of the user experience.

(3) Analytics Cookies

Purpose: Anonymously collect user website behavior data so we can analyze and optimize website performance (e.g., using Google Analytics).

Note: These Cookies are used only for statistical analysis and do not directly identify individuals.

(4) Targeting / Advertising Cookies

Purpose: Provide customized advertising content based on users' interests and browsing behavior. For example, using Facebook Pixel or Google Ads to track user behavior for remarketing activities.

3. Third-Party Cookies

Our website may embed external content (such as videos from third-party platforms or social sharing buttons). These external sources may set third-party Cookies, which are beyond our control. The following are third-party services that may be involved:

LINE

Google

Instagram

Facebook

TikTok

For more information about these third-party Cookies, please refer to the respective provider's privacy policy or Cookie policy.

4. Personal Data That May Be Processed by Cookies

Cookies may collect technical information such as users' IP addresses and browsing history. If this information is considered personal data, the Company will properly manage it in accordance with the Personal Data Protection Act (PDPA). During processing, we will ensure compliance with relevant regulations and protect users' privacy. For more details, please refer to our Privacy Policy.

5. How to Manage and Delete Cookies

Users can manage or refuse the use of Cookies in the following ways:

(1) Through Browser Settings

Users can disable, refuse, or delete Cookies via the "Settings" function of common browsers. However, disabling strictly necessary Cookies may affect the normal operation of this website, and some functions may not work properly.

(2) On-site Management Tools

We may also provide on-site Cookie management tools (such as pop-up prompts or settings pages) that allow users to freely choose to accept or refuse different types of Cookies.

6. Updates to the Cookie Policy

We reserve the right to update the content of this Policy at any time to reflect changes in legal, technical, or operational requirements. If we make significant changes to this Policy, we will notify users via website announcements or other appropriate means. Continued use of our services after the policy update will be deemed as acceptance of the revised terms.

7. Contact Information

If you have any questions about the use of Cookies or this Policy, please contact us:

Company Name: Taiwan Helios Co., Ltd.
Unified Business Number: 22853452
Contact Address: 5F-2, No. 248, Section 3, Nanjing East Road, Songshan District, Taipei City 10595
Email: info@ragtag.com.tw