Terms of service

(Last Updated: November 1, 2025)

These Terms of Use (hereinafter referred to as "these Terms") are established by Taiwan Heya Rito Co., Ltd. (hereinafter referred to as "the Company") and apply to the Company's used goods recycling and sales business provided in Taiwan, as well as related e-commerce websites (collectively referred to as "the Service"). When customers (hereinafter referred to as "Users" or "Customers") use the stores or websites operated by the Company, they are deemed to have agreed to all contents of these Terms.

Chapter 1 General Provisions

Article 1 (Definitions)

"The Company" refers to Taiwan Heya Rito Co., Ltd.

"The Service" refers to the used goods recycling and sales business provided by the Company in Taiwan, as well as related e-commerce services.

"User" refers to any individual or legal entity who agrees to these Terms and uses the Service.

"Member" refers to a User who has completed the membership registration procedure prescribed by the Company and has been approved by the Company.

Article 2 (Changes to These Terms)

The Company reserves the right to change or revise these Terms as necessary. In the event of significant changes, the Company will notify Users in advance through website announcements, emails, or other appropriate means.

If Users continue to use the Service after the Terms have been changed, they are deemed to have agreed to the revised Terms.

Article 3 (Preparation of Usage Environment)

Users shall be responsible at their own expense for preparing the network environment, equipment, and software necessary to use the Service. Any network connection fees and other related costs incurred from using the Service shall be borne by the Users themselves.

Article 4 (Company Notifications)

The Company will notify Users as necessary through website announcements, emails, SMS, or other appropriate methods.

If notifications are sent via email or SMS, they are considered completed once the Company sends the notification to the contact information provided by the User.

Article 5 (Changes to User Registration Information)

If there are changes to the User's registration information, the User must immediately update the information according to the method designated by the Company.

The Company shall not be liable for any failure to deliver notifications or other losses caused by the User's failure to update information in a timely manner.

Chapter 2 Members

Article 6 (Member Registration)

Applicants for membership must agree to these Terms and complete the registration information according to the procedures prescribed by the Company. Membership is granted only after the Company reviews and approves the application.

If the User is a minor (under 20 years old according to Taiwanese law) or a person with limited legal capacity, prior consent from a legal representative must be obtained.

Users must not register multiple times or register with false information.

Chapter 3 Used Goods Recycling and Sales

Article 10 (Used Goods Recycling)

The Company provides used goods recycling services, limited to specific categories designated by the Company.

In accordance with relevant laws (e.g., "Secondhand Goods Management Act"), all recycling transactions require identity verification by providing identification documents. If the User is a minor, a consent form from the legal representative must be submitted.

Article 11 (Sales of Goods)

The Company will sell secondhand goods inspected and priced by the Company in a transparent and fair manner, clearly indicating the condition and price of the goods.

If there are errors in pricing or inventory information, the Company reserves the right to cancel orders or take appropriate remedial actions.

Chapter 4 Intellectual Property Rights and Linking Policy

Article 12 (Intellectual Property Rights)

All content of the Service, including text, design, images, and trademarks, is owned by the Company or third parties with legal rights. Unauthorized use, copying, or alteration of any content is prohibited.

Article 13 (Linking Policy)

Users may not create links to the website without prior approval from the Company. If the content of the linking site is inappropriate, the Company reserves the right to request the removal of the link.

Chapter 5 Data Security and Disclaimer

Article 14 (Data Security)

The Company shall not be liable for damages caused to Users due to data corruption, unauthorized access, or other incidents, except in cases of gross negligence by the Company.

Users are responsible for ensuring the security of their devices and networks used to access the Service.

Chapter 6 Recommended Environment

Article 15 (Recommended Usage Environment)

To ensure smooth use of the website, it is recommended to access it under the following environments. The Company is not responsible for any issues caused by using non-recommended environments.

Operating Systems: Windows 10 or later, latest versions of macOS, iOS, Android

Browsers: Latest versions of Google Chrome, Safari, Microsoft Edge, Mozilla Firefox

Chapter 7 Governing Law and Jurisdiction

Article 16 (Governing Law)

These Terms shall be interpreted and applied in accordance with the laws of Taiwan.

Article 17 (Jurisdiction)

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Taipei District Court in Taiwan as the court of first instance.

Article 18 (Contact Information)

Taiwan Heya Rito Co., Ltd.

22853452 (Postal Code)

5F-2, No. 248, Section 3, Nanjing East Road, Songshan District, Taipei City

Phone: 02-2778-8363